Business Conduct
Ensuring stakeholder trust through accountability, transparency, and risk mitigation by managing operational processes and engaging in global stakeholder partnerships.
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Goals and Targets
  • Zero legal cases of non-compliance with international and local laws on corruption and anti-trust
  • Zero cybersecurity breaches or incidents
  • Increase the number of effective engagements with NGOs in major countries of operation and where there is a greater risk of human rights violations and irresponsible sourcing within the supply chain
Progress
  • Zero legal cases of non-compliance with international and local laws on corruption and anti-trust
  • Zero cases of leaks, theft, or loss of customer and personal data
  • Increased diversification of manufacturing, warehousing, and the supply chain across the globe
Value Chain
Suppliers
Operations
Customers
Community
Business Conduct
Risks
Opportunities
Responses
  • Geopolitical tensions and drastic change in trade regulations
  • Diversify operations and supply chains to build resilience and promote environmentally responsible practices across the value chain
  • Ongoing efforts to source and produce goods closer to markets
  • Reducing our dependency on single suppliers within essential categories
  • Non-compliance with international and local laws throughout our operations and our supply chain
  • Promote ethical business conduct across the value chain to enhance accountability and transparency in human rights and environmental protection
  • Establishing robust policies, training, and compliance programs on ethics, anti-corruption, human rights, and environmental protection for our associates and suppliers
  • Managing internal investigations and our complaint hotline
  • Breaches of data privacy and intellectual property, data loss, or cyberthreats
  • Protect business and customer information, improve business systems, enhance operational integrity, and maintain stakeholder trust
  • Enforcing data privacy and cybersecurity policies
  • Carrying out robust training to all relevant associates
  • Implementing IP protection and enforcement process
  • Irresponsible sourcing of raw materials
  • Establish partnerships to drive positive change across the industry and supply chain
  • Maintaining membership to global social responsibility organizations
  • Implementing conflict minerals and cobalt procurement training and initiatives
  • Disruptions in the supply chain due to climate-related events
  • Implement responsible production and consumption measures in the supply chain to reduce GHG emissions and build resilience
  • Collaborating with industry and NGO partners
  • Working with suppliers to measure and reduce GHG emissions
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